Spinnaker Condos

at Lake Dillon

Stay Confirmation

Stay Confirmation

We are pleased to inform you of recent updates designed to enhance your experience and make managing your upcoming stays with us more efficient! Please take a moment to review the following important changes:

What is Changing:

We have upgraded our system to streamline the process for confirming your upcoming stays and completing the pre-check-in process. Moving forward, you will be required to confirm your reservation and complete the pre-check-in online in order to receive your access code prior to arrival.

Where and How to Complete This Process:

To simplify this process, we encourage all owners to use the Owner Portal. Through the portal, you can conveniently confirm your upcoming stay by following these steps:

OWNER PORTAL LOGIN for computer:  https://crm.membroz.com/login/member

  • When you login, make sure it always says Member Login! (and not Staff Login)
  • Select “My Bookings” from the blue menu on the left-hand side of the screen.
  • Navigate to the upcoming stay & select the pencil icon and simply check the confirmed booking box and then click save to confirm your changes.

Once your stay has been confirmed, you will receive an email 4-5 days prior to your arrival with a link that will walk you through how to complete the necessary pre-check-in steps, saving you time and ensuring a smooth arrival experience.

Effective Date:

These changes are effective immediately and apply to all future stays.

Why We Are Making This Change:

Our goal is to provide you with a seamless, efficient, and user-friendly experience. While we recognize that some owners may prefer traditional confirmation methods, the portal offers a faster and more accessible way to manage your reservations and prepare for your visit.

If you have any questions or need assistance navigating the Owner Portal, please do not hesitate to contact our office. Our team will be happy to provide guidance and support.

SLD@HillStarMngt.com or (970) 468-8001

Thank you for your cooperation and understanding as we implement these improvements. We look forward to continuing to provide you with exceptional service and a memorable stay.